ProResin Flooring Solutions ("ProResin," "we," "us") respects your privacy. This policy explains what information we collect through our website, proresinflooring.com, how we use it and the choices you have.
Information we collect
Information you give us. When you request an estimate, fill out a form, call, text or email us, you may give us:
- Your name, phone number and email address
- Your project address or town
- Details about your project, such as the type of space, size, the services you're interested in and your timeline
- Photos you choose to upload of your space
Information collected automatically. Like most websites, our site and our website provider may automatically collect basic technical information when you visit, such as your browser type, device type, pages visited and general location (city or region). This is collected through cookies and similar technologies, and it helps us understand how the site is used and make it work better.
How we use your information
We use your information only to run our business and serve you, including to:
- Respond to your estimate request and contact you about your project
- Schedule site visits, estimates and work
- Send you estimates, invoices, warranty information and project updates
- Follow up after your project, for example to ask how we did or request a review
- Improve our website and services
Text messages and phone calls
If you contact us by phone or text, or give us your phone number on a form, we may call or text you about your estimate or project. We don't send marketing texts without your permission. You can reply STOP at any time to stop receiving texts from us.
We don't sell your information
We do not sell, rent or trade your personal information to anyone.
We share information only when needed to run our business, for example:
- Service providers that help us operate, such as our website host (Webador), our estimate form provider and email or phone services, which handle information on our behalf
- Suppliers, when needed for your project (for example, a delivery address)
- When required by law, or to protect our rights, property or safety
Cookies
Cookies are small files stored by your browser. Our website and its providers may use them to keep the site working, remember preferences and measure site traffic. You can block or delete cookies in your browser settings. Most of the site will still work if you do.
Third-party links and services
Our site may link to or include content from other services, such as Google Maps, Google reviews or Facebook. Those services have their own privacy policies, and we're not responsible for how they handle your information.
How long we keep information
We keep your information as long as needed to respond to you, complete and support your project (including warranty service), and keep normal business and tax records.
How we protect it
We take reasonable steps to protect your information. No website or internet transmission is 100% secure, but we limit access to your information to the people who need it to serve you.
Children's privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Your choices
You can contact us at any time to:
- Ask what information we have about you
- Correct or update your information
- Ask us to delete your information (except what we must keep for business, warranty or legal reasons)
- Stop receiving calls, texts or emails from us
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with its effective date.
Contact us
ProResin Flooring Solutions
Albrightsville, PA
Call or Text: (570) 436-7514
Email: prflooringsolutions@gmail.com